Enterprise Care Transformation
Your Complete Playbook For Thriving in a Volatile Market: Turn Proactive Patient Care Into Net New Operating Income

Your patients are on their own 360 days a year
Your patients see your physicians maybe four or five times a year. What happens the other 360 days? You don't really know, and nobody in your organization does.
Phamily CRO Darshan Bachhawat explains how those 360 days shape your margins and patient outcomes.
A Practical Path to New Operating Income, Better Year-Round Patient Care, and Value-Based Readiness
A ten-part webinar series on building care transformation that funds itself. The series starts by explaining APCM as the funding engine, then moves into what it takes to run wraparound care management for a whole population, from activating patients to keeping the load off your providers.
Each session stands on its own; together they form an operating playbook for using care transformation to drive financial and clinical outcomes for your organization — wherever you are on the journey from fee-for-service to value-based care.

What this session covers
- Why care transformation has become a financial necessity, and what's driving that pressure across hospitals, IDNs, and physician groups
- The four barriers that stall most organizations on care transformation, and how to get past them
- How APCM works as the funding engine: a Medicare program that pays for proactive care across your whole panel, not just the sickest few
- Proof it's achievable, from an independent community hospital that built this in under six months
Webinar Series Curriculum

INTRO 1: The Care Transformation Roadmap: How APCM Funds the Journey
PHASE 1
APCM AS THE ENGINE

2: APCM Demystified: Program Requirements, Economics & What You Actually Need to Know

3: Beyond Check-the-Box APCM: Smart Compliance, RCM, and Compensation Strategies

4: Beyond Check-the-Box APCM: What Great Care Management Looks Like (At Scale)
PHASE 2
ACTIVATING PATIENTS AND PROVIDERS

5: Building a Loyal, Activated Patient Network: The Case Against Retail Disruption

6: What Great Care Transformation Looks Like From the Provider's Chair

7: Baselining, Measuring & Optimizing: How to Know If Your Programs Are Working
PHASE 3
FROM PROGRAMS TO RISK
8: Graduating to Risk: Turning Clinical Programs Into Shared Savings

9: Driving Change Across Your Ecosystem

10: Putting It All Together: Your 36-Month Care Transformation Playbook
Get the full series
Sign up once to get access to all ten episodes as they're released, along with the financial models, benchmarks, and implementation plans you can take straight to your own team.
10 Episodes · A Complete Playbook, On Demand.

MEET YOUR HOST
Darshan Bachhawat
Darshan Bachhawat is Chief Revenue Officer at Phamily, where he helps healthcare organizations turn proactive care into net new operating income. His 20+ year career spans extensive work with healthcare providers and 15 years co-founding high-growth healthcare technology businesses.
For over a decade, Phamily has powered wraparound care management for 200+ organizations, with a patient NPS of 83 and more than 8 million patient conversations. Learn more.
