
LIVE WEBINAR
Inside a High-Quality, Patient-Focused CCM Program
A Real-Life Case Study from a Primary Care Physician Leader
featuring Lonnie Robinson, MD, FAAFP
Managing Partner of Regional Family Medicine

Tuesday, Aug. 12 | 1:30 PM ET / 10:30 AM PT
Monday, April 28 2025 • 2 PM ET / 11 AM PT


Quality Care For Hundreds of Patients — With 91% Average Monthly Engagement
Comprehensive family medicine practice Regional Family Medicine serves patients in a large area of North Central Arkansas and Southern Missouri. Physician leaders at the practice have long been committed to increasing patient access to high-quality, cost-effective care for these communities — especially a large population of older patients managing multiple chronic conditions.
Managing partner Lonnie Robinson, MD, FAAFP thought a Chronic Care Management (CCM) program could help support patients between visits and close care gaps. Initially, he was skeptical about whether his practice could effectively run a CCM program at scale. But he overcame that skepticism once he saw rapid adoption — enrolling 500 patients in just a couple of days. Dr. Robinson will explain:
- How his practice delivers meaningful care management to over 600 patients (with just 2 FTEs, paid for by the program)
- How high-quality care management improves chronic condition management—and why meaningful care management is more than just a check-the-box phone call
- Why patient satisfaction is critical to program success
- Why CCM can help a practice survive and thrive, buffering the challenges of launching value-based models with predictable monthly income
Join this live webinar and Q&A session to learn how a sustainable care management program can offer clinical value for your practice and your patients.

SPEAKER
Lonnie Robinson, MD, FAAFP
Managing Partner of Regional Family Medicine
Lonnie Robinson, MD, FAAFP is the managing partner of Regional Family Medicine in Mountain Home, Arkansas, where he oversees the practice’s value-based care initiatives. Since 2023 he has served as the local Medical Director for Aledade ACO, helping other practices navigate the transition from fee-for-service models to value-based care. Dr. Robinson has also been on the Board of Directors for Arkansas Blue Cross Blue Shield since 2020. He earned his medical degree from the University of Arkansas.

SPEAKER
Darshan Bachhawat
CRO of Jaan Health
Darshan Bachhawat has 15+ years experience co-founding and building high growth healthcare technology businesses committed to improving access to care and quality of care — and has helped 150+ healthcare organizations launch large-scale Chronic Care Management programs.

Don't miss out on this real-life case study. You'll learn:
- Why this practice was interested in CCM
- Whether CCM (Chronic Care Management) or APCM (Advanced Primary Care Management) is a better fit for your practice
- What was involved in setting up the program
- How to benchmark a successful program
Can't make it? Register to receive the webinar recording in your email. If you're have trouble registering for the webinar, please contact sales@phamily.com.

